8mbe Privacy Policy — How We Handle Your Data

1Introduction

8mbe ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of everyone who visits or uses the 8mbe website at 8mbe.vip. This Privacy Policy sets out in clear, plain language what personal information we collect from you, the purposes for which we use it, the circumstances in which we may share it, the steps we take to keep it secure, and the rights you have over your own data.

By accessing the 8mbe platform, creating an account, or placing a bet, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This policy should be read in conjunction with our Terms and Conditions, which govern your overall use of the 8mbe platform. If you have questions about how your data is handled, please contact us at [email protected] at any time.

2What Personal Data We Collect

We collect personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party verification and payment service providers. The categories of personal data we collect include:

3How We Use Your Personal Data

We use the personal data we collect only for specific, defined purposes. We do not use your data in ways you would not reasonably expect, and we never sell your personal information to third parties. The purposes for which we process your data are:

• Account registration and management: creating and maintaining your 8mbe player account, verifying your identity and age, and administering your account settings and preferences.
• Payment processing: processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and maintaining accurate financial records for your account.
• Platform delivery and personalisation: providing you with access to games, betting markets, and account features; customising the platform experience based on your activity and preferences.
• Fraud detection and security: monitoring account activity to detect and prevent fraud, money laundering, bonus abuse, and unauthorised access, and enforcing our Terms and Conditions.
• Responsible gaming: monitoring betting patterns and session duration to identify players who may be at risk of problem gambling, and facilitating use of our self-exclusion and deposit limit tools.
• Legal compliance: meeting our obligations under applicable law, including responding to lawful requests from regulatory authorities, law enforcement agencies, and financial intelligence units.

4Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so. The legal bases on which we rely are:

• Contractual necessity: processing that is necessary to perform the contract we have with you as a registered player, including account management, payment processing, and game delivery.
• Legal obligation: processing that is necessary to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and lawful requests from competent authorities.
• Legitimate interests: processing necessary for our legitimate business interests, including fraud prevention, security monitoring, and improving the platform, where these interests are not overridden by your rights and interests.
• Consent: where we rely on your consent as the legal basis (for example, for certain marketing communications), you have the right to withdraw your consent at any time by contacting us at [email protected].

5Data Sharing and Disclosure

8mbe does not sell your personal data to any third party. We share your data only in the following strictly defined circumstances:

• Payment service providers: we share transaction-related data with our payment partners (including bKash, Nagad, Rocket, Upay, and banking partners) solely to process your deposit and withdrawal requests. These partners process your payment data under their own privacy policies and applicable financial regulation.
• Identity verification providers: we may share identity documents and personal details with third-party KYC and age verification service providers to fulfil our legal obligations. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
• Game and technology providers: game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and Microgaming) may receive limited technical data necessary to deliver their games. They do not receive your financial information or full identity data.
• Legal and regulatory authorities: we may be required by law to disclose your data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts. We will only make such disclosures where we are legally obliged to do so or where disclosure is necessary to protect our legal rights.

6Cookies and Tracking Technologies

8mbe uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise returning users, maintain session state, and analyse usage patterns. The types of cookies we use are:

• Essential cookies: strictly necessary for the platform to function. These include session cookies that keep you logged in, security cookies that protect against cross-site request forgery, and cookies that remember your language and currency preferences. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: used to understand how players interact with the platform — which games are played most frequently, how long sessions last, and which sections of the platform generate the most engagement. This data is used in aggregate and anonymised form to improve the platform.
• Functional cookies: store your preferences and personalisation settings to improve your experience on return visits, such as remembering your preferred language setting.

Most modern browsers allow you to manage cookie preferences through browser settings. Disabling essential cookies may prevent certain platform features from working correctly. 8mbe does not use third-party advertising cookies or cross-site tracking pixels.

7Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or for as long as we are required to do so by applicable law. The primary retention periods that apply to your data are as follows: account data and identity verification records are retained for the duration of your account plus a minimum of five (5) years after account closure to comply with anti-money laundering and financial record-keeping obligations; transaction records are retained for a minimum of five (5) years from the date of the transaction; communications with our support team are retained for three (3) years from the date of the last communication.

When your data is no longer required for any of the purposes described above and there is no legal obligation requiring its continued retention, we will securely delete or anonymise it. Where complete deletion is not immediately possible (for example, where data exists in backup systems), we will securely isolate the data from further processing until deletion can be completed.

8Data Security

8mbe takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our key security measures include:

9Your Data Rights

As a user of the 8mbe platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe:

We will handle all data rights requests promptly and in good faith. Please note that certain rights may be limited where we are required by law to retain or process your data, for example where we must hold transaction records for anti-money laundering compliance purposes.

10Protection of Minors

The 8mbe platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data belonging to any person under the age of 21. As part of our account registration and KYC process, we actively verify the age of all new registrants. Where we discover, at any point, that an account is held by a person under 21 years of age, we will immediately suspend the account, return any eligible deposit balance following investigation, and permanently delete all personal data associated with that account to the extent permitted by our legal obligations.

11Third-Party Services

The 8mbe platform integrates with third-party service providers including game studios, payment processors, and identity verification services. While we carefully select our third-party partners and require them to handle your data securely and in accordance with applicable data protection standards, each third party operates under its own privacy policy. 8mbe is not responsible for the data practices of third-party providers beyond the contractual safeguards we impose on them. We do not embed third-party advertising networks, social media tracking pixels, or analytics tools that transmit your data to unaffiliated parties for advertising profiling purposes.

12Changes to This Privacy Policy

8mbe reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the platform. The revised policy will take effect from the date it is posted unless a later effective date is specified.

We encourage you to review this Privacy Policy periodically. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the 8mbe platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.

13Contact Our Data Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8mbe handles your personal data, our support team is available 24 hours a day, 7 days a week. We are committed to responding to all privacy-related enquiries promptly and in plain language.

Reach our data protection team at: [email protected]